We welcome your visit to our website and highly welcome the use of our products. In the following, we will inform you about what personal data we collect and what happens to this data when you visit our website and use our products. Personal data are all information with which allows us to identify you personally. You will also receive information about your rights as a data subject arising from the EU General Data Protection Regulation (“GDPR”). All articles mentioned below are those of the GDPR.
1. WHO IS RESPONSIBLE FOR WHAT HAPPENS WITH YOUR DATA (CONTROLLER ACC. TO THE GDPR)?
The responsible party (controller) with regard to the General Data Protection Regulation (GDPR) and other national data protection laws and data protection regulations is:
KTS – Kommunikationstechnik und Systeme GmbH
Tel.: +49 (0)2166 9911 39
2. WHO IS THE DATA PROTECTION OFFICER?
The Data Protection Officer is Pete Hilton. You may contact him by email, phone or mail, as follows:
Tel.: +49 (0)2166 99110
3. FOR WHICH PURPOSE AND ON WHICH LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?
3.1. Provision of the website and creation of log files
Every time you visit our website, our system automatically collects data and information from the visiting device.
The following data is collected:
- IP address of the user,
- information about the browser type,
- information about the version of the browser and type used,
- date and time of access.
This data is stored in the log files of our system. This data is not stored together with other personal data of the user. The legal basis for this data processing is primarily our legitimate interests (Article 6(1)(f) of the GDPR), our legitimate interests being the analysis of our website and its usage. The legal basis may also be the legal permission we have to store data in the context of the initiation of a contractual relationship in accordance with Article 6(1)(b) of the GDPR, depending on how you use our site, such as through purchasing or logging in.
Your personal data will only be stored for the duration necessary for us to fulfil the purpose stated. In many cases, for simple website visits, data is only stored for the duration of your session visit.
When you visit the website, we may store or retrieve information on your browser, generally in the form of cookies. This information may be about your usage, your preferences, your device, or used to make the site work as you may expect it to. Cookies are some text files that are saved on your device and can be retrieved by the originating party in the future. Some cookies, however, are only session cookies, meaning they are automatically deleted once you leave the site.
Our legal basis for the processing of such cookies is our legitimate interest (Article 6(1)(f) GDPR). Our legitimate interest is the successful provision of our site. This personal data is not shared with any other third parties.
3.2. Use of smartphone apps
When you intend to use our smartphone apps, we will ask you to register. We will then provide you individual credentials for the app.
During initial configuration, we will ask you to allow the app to access following information:
- Location services. This permission is necessary to enable Bluetooth® communication on certain devices and is mandatory for regular operation of the app.
- Internet access. This permission is necessary to communicate with the servers and is mandatory for proper work.
- Fingerprint / Face-ID. This permission is optional and enables the biometric authentication as a comfort feature.
Every time you use our apps, we collect following personal data:
- Username or email address.
- Unique device ID.
The basis for data processing is Article 6(1)(b), which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
3.3. Contact form and email contact
If you send us inquiries using the contact form, your details will only be used to process your request. This data will not be disclosed to third parties. Besides the data you share with us, our system also stores the following data: date and time of contact.
Alternatively, you can contact us using the email address provided. In this case, the personal data transmitted with the email will be saved.
The processing of the data entered in the contact form occurs based on Article 6(1)(f) of the GDPR, our legitimate interest in responding to your request and providing you with request information. The data you enter in the contact form will be stored with us until you ask us to delete it or, as this is necessary for the fulfilment of the purpose or statutory storage obligations exist.
4. WHO IS RECEIVING YOUR PERSONAL DATA?
Here you will find information about recipients with whom we share your personal data. We transmit your personal data only to the extent necessary required by our purpose. We will not share your personal data without reason and for the purpose outlined above.
Third parties: In connection with the provision of our services, we may transfer personal data to collaborate companies that we commission for certain service components (such as IT services). We transfer personal data only to companies that are directly required to fulfil the contract we conclude with you.
Authorities: Under certain circumstances, we may be required by law or in the context of official or procedural procedures to transfer personal data to authorities. Furthermore, in the case of unlawful use of this website, we may transmit data to competent authorities.
5. WHERE DO WE TRANSFER YOUR PERSONAL DATA?
If you are located in the European Union, personal data may be processed in a country where the adequacy of that countries data protection laws have not been approved by an adequacy decision of the European Commission. This will generally occur for cookie processing, or in cases, where we use services from internationally operating IT service providers. Wherever we transfer personal data in this manner, we will ensure that agreements involving the processing of your personal data will be concluded in that way that your personal information is protected to an acceptable EU standard, under standard EU contractual clauses for the transfer of personal data or other acceptable measures, which provide you and your personal data with adequate safeguards.
If you would like more information as to how we protect your personal data in these circumstances or wish to get copies, please contact our Data Protection Officer.
6. WHAT ARE YOUR RIGHTS?
You have the following rights over your personal data. You can contact our Data Protection Officer if you would like to exercise these rights, or if you would like further information.
Access to your data – Article 15 GDPR
You have the right to request information as to whether we process your personal data, and access to this personal data.
Rectification of your data – Article 16 GDPR
You have the right to the rectification of your personal data that is inaccurate or incomplete, this includes by means of a supplementary statement.
Erasure of your data – Article 17 GDPR
You have the right to ask us for the erasure of your personal data, where no exemption for retaining the personal data applies.
Restriction of our processing of your data – Article 18 GDPR
You have the right to request a restriction on the processing of your personal data in particular circumstances.
Data Portability – Article 20 GDPR
In some circumstances, you may be entitled to request that your personal data be provided to you in machine readable format. This is applicable where the processing of your personal data is based on consent (Article 6(1)(a)), where special categories of personal data are being processed based on consent (Article 9(2)(a)), or where your personal data is processed on the basis of Article 6(1)(b). This right to data portability includes the right to have your personal data transferred directly to another controller.
7. CAN YOU WITHDRAW YOUR CONSENT TO THE PROCESSING OF PERSONAL DATA?
If your personal data are processed to fulfil tasks of public interest (Article 6(1)(e) GDPR) or legitimate interests (Article 6(1)(f) GDPR), you may withdraw your consent to some or all of our processing of your personal data by contacting our Data Protection Officer. We will respond to your requests in accordance with, and within the appropriate timeframe determined by, the applicable law and/or regulation governing the use of the given personal information. In most cases, we will respond to requests within one month; provided, however, if the request is complex, we may extend its response time in accordance with applicable law and regulation. Please note that we may require additional information from you in order to honor the request, such as to ensure proper authentication. As set out above, you are entitled to withdraw your consent to the processing of your Personal Data but please note that if you do withdraw your consent, we may not be able to carry out our contractual obligations to you or provide you with access to all or certain parts of the Services.
8. CAN YOU COMPLAIN WITH THE APPLICABLE LEGAL AUTHORITIES?
You also have the right to lodge your complaints with the applicable legal authorities, including, without limitation, the applicable European Union (“E.U.”) supervisory authority(ies) (if you are an E.U. citizen).